This is very exciting news! If you are a regular of our property or restaurant, you have already experienced some of the amazing service the Four Points by Sheraton Norwood has to offer. For the staff of the Four Points by Sheraton Norwood, who work extremely hard every single day to ensure each guest, restaurant patron, and meeting attendee who step foot on property receives the best experience imaginable, it is an absolute honor to be recognized at this level.
The leadership team at the Four Points emphasizes teamwork. With each team member and hotel department coming together collectively, we have accomplished something amazing this year. This award brings great joy to the team members of the Four Points by Sheraton Norwood who are willing to go above and beyond in every scenario. We strive to ensure our guests feel as though they are at their home away from home, and we work hard to make sure that every person coming through the door experiences the same quality and service as the next. Whether it is being greeted in the lobby by our front desk team, which consists of our Guest Service Agents, Front Office Managers, and Shuttle Drivers, or walking into your sparkling guestroom and touring our beautifully maintained property and grounds, all handled by our amazing Housekeeping Team which consists of Housemen and Women, Laundry Attendants, Housekeepers, Room Inspectors and Supervisors, led by our Housekeeping Management Staff, you will feel as if you are a part of our family! And in seeing our maintenance crew around the property constantly being proactive, you can see their commitment and love for our hotel.
If you are dining in One Bistro, our on-site restaurant, our talented One Bistro Servers, Chefs, Hosts, Bartenders, Bussers, and Managers will tantalize your taste buds… If you are taking a moment to swim in our pool or lounge in our hot tub, you can swim safely knowing one of our trained lifeguards are watching out for your safety. If you are attending a social event, our Food and Beverage department which includes Servers, Bartenders, Banquet Managers, the Chef’s preparing the meal, Line Cooks, Pastry Chef, Dishwashers, and Lounge Attendants get you in the party mood!
Our purchasing department is a small crew, but do not underestimate the talent they provide! All our food, goods, and products are received and sorted in a very organized and timely fashion. We also provide our guests a simple but effective way to stay with us, through our on-property reservations team. And our Sales Office Team, which includes our Sales Managers and Coordinators, Administrative Assistant, and two Directors, booking and coordinating a meeting or social function has never been easier! We also provide superior audio-visual assistance during meetings and conferences from our Control Staff.
Our team comes together with a wide knowledge of the industry, and dedication to our guests and to each other. Following the amazing leadership and inspiration of our General Manager, we truly have created OUR team. The Four Points by Sheraton Norwood is ONE team, and we strive every day to show that to our clients and are truly honored to have received the Marriott Select Brands Hotel of the Year!